FAQ Book flights - Flights

If the search function on forex.se does not work properly, you can contact us at  info@forex.se or by phone on weekdays 8–17. 

Do you have questions about the service? On flygresor.se/information you will find answers to the most frequently asked questions. 

The price shown is the lowest possible price and in many cases only applies when selecting a specific payment method. The travel agent or airline selling the trip may list this price as discounted. Most often but not always, the payment method that gives the lowest price is direct payment via internet banking. However, in all cases, the discounted payment method is available to the majority of consumers. 

If you haven't received a booking confirmation, it could be for several reasons. The most common is that you have entered the wrong email address when booking on the travel agency's website. Then you can contact the travel agency where you bought your flight ticket directly and ask them to send it out again. 

If you do not know from which travel agency you bought your ticket, you can check with your bank to which travel agency you have paid. Another trick is to check the browser history on the computer or mobile phone where you made the purchase. Then you will see which travel agency page you have been on. 

Contact information for active travel agencies on flygresor.se can be found here.

Most cheap flight tickets are not cancelled or rebookable. If you have bought a trip and cannot go, you can contact the internet travel agency or airline where you made the booking to check if there may be a solution. If you know in advance that you need a cancelable flight ticket, you should buy a more expensive "flex" ticket directly from the airline. 

It is important that you review your insurance cover before booking flight tickets so that you know what applies if you cannot travel. A simpler travel insurance is usually included in the home insurance or if you pay for the trip with a debit / credit card. There are also supplementary and more comprehensive insurances to buy directly from the insurance companies or from the internet travel agency / airline when you book your flight ticket. 

Buy your travel insurance with FOREX.

Flygresor.se is an online service where you can search for the cheapest flight yourself. The prices come from the largest and cheapest airlines / internet travel agencies and apply when you make the booking yourself with the respective airline / travel agency. If you still need phone support, some of the internet travel agencies offer a phone number that you can call and get help, but then different prices usually apply than those shown on Flygresor.se